Privacy Policy

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Privacy Policy

Last Updated: 27th January 2025 

1. Introduction

NB Electrical ("we," "us," or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Privacy and Data Protection Act 2014 (Vic).

2. Organization Identity and Contact Information

NB Electrical ABN 20314567448

Postal Address: PO BOX 608, Gol Gol, NSW 2738

Phone: +61 404 352 2730

Email: info@nbelec.com.au

3. Information Collection

Types of Personal Information Collected:

• Personal Identification Information: Name, email address, phone number, mailing address.
• Demographic Information: Age, gender, preferences, interests.
• Technical Data: IP address, browser type, operating system, referring URLs, and other information collected via cookies and similar technologies.

Methods of Collection:

• Direct Interactions: When you fill out forms on our website, subscribe to our newsletters, or contact us directly.
• Automated Technologies: Through cookies, server logs, and other similar technologies when you interact with our website.

Purpose of Collection:

• To provide and improve our services.
• To personalize user experience.
• To communicate with you, including responding to inquiries and providing updates.
• To analyze website usage and enhance our website's performance.

4. Use and Disclosure of Personal Information

Use:

We use your personal information to:

• Deliver the services and information you request.
• Improve our website and services based on user feedback and analytics.
• Send periodic emails or communications regarding your inquiries or other services.

Disclosure:

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server environments.
• Encryption of data during transmission.
• Regular security assessments and updates.

6. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us using the contact information provided above. We will respond to your request within a reasonable timeframe.

7. Complaints

If you believe we have breached your privacy rights, you may contact us to lodge a complaint. Please provide details of your concern, and we will investigate and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.